The Public Toilet Auditing and Inspection programme is an early preparation for Brunei Darussalam to participate in the ASEAN Standards of Public Toilet Awards which will be held during the ASEAN Tourism Forum 2019. It is an initiative which will be implemented continuously and in stages under the Brunei Darussalam Tourism Development Board with the support from the Ministry of Primary Resources and Tourism through the Department of Tourism Development as well as in collaboration with the Ministry of Home Affairs, Ministry of Development and Ministry of Health.
The Auditing and Inspection works have begun in February and ended two months later. It involved 28 restaurants, 11 shopping complexes, 21 places of interest and all control posts entering the country. Results of the audit and inspection saw 11 selected public toilets awarded with Grade A, 14 with Grade B, while the remaining were awarded with Grades C and D. According to Hj Zamree Haji Junaidi, Director of Tourism Development, Ministry of Primary Resources and Tourism, the initiatives are in line with the whole of nation approach efforts to disseminate service quality to tourists and the public in order to provide comfort to the country's visitors. 65 locations were selected in the audit.
The auditing scope is evaluated through four main categories namely Environmental and design Management System, facility, cleanliness and safety. The grades awarded are also in line with the criteria guidelines of the ASEAN Standards of Public Toilet.
For public toilets or lavatories that have received Grade A, every manager must ensure that every public toilet remains clean, safe and comfortable. The toilet management must also practise correct water management and waste disposal as well as ensuring all equipment and facilities provided are suitable aside from providing a workforce specifically for handling the toilets. Meanwhile for lavatories which received Grades B until D it is advised to further improve the cleanliness of the public toilets.